Organizational Performance Management

Organizational performance management is far more than an end-of-year appraisal—it is the continuous process of translating goals into measurable results. It evaluates not only whether an organization is doing things right, but also whether it is doing the right things.

Effective performance management looks across the entire organization. It encompasses individual employees, teams, programs, and processes, as well as the agency’s overall performance.

Federal agencies face unique challenges when defining and measuring results. Unlike private-sector organizations whose outcomes often center on financial performance, federal agencies must meet mission-driven objectives while complying with an array of statutes, regulations, executive actions, and case law that govern their programs and define federal employment requirements.

OPM provides comprehensive consulting services to help agencies determine the organizational strategies best aligned with their mission. Our experts assess current efforts against those benchmarks and help update workforce strategies to strengthen organizational performance and advance mission accomplishment in full compliance with applicable law.